At CreatingLeatherGoods, we are committed to delivering your orders safely and on time. Please review our shipping policy for complete details regarding order processing, delivery timelines and charges.
1. Order Processing
- Orders placed after 3:00 PM will be processed on the next working day
- All confirmed orders are processed and dispatched within 48 hours
- Once your order is placed, our team will contact you via email or phone for confirmation
After confirmation, your order is carefully packed and handed over to our trusted courier partner.
2. Shipping Within Pakistan
- Delivery Charges: PKR 250 (standard local delivery)
- Delivery Time:
- Major cities: 4–7 business days
- Remote areas: 7–15 business days
We work with reliable courier services to ensure your order reaches you safely and on time.
3. International Shipping
For international and custom orders:
- Shipping charges vary depending on location and product
- Customers are requested to contact us on our official website for a shipping quote
Please note:
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer
4. Estimated Delivery Time
- Most in-stock items are delivered within 5–15 business days after order confirmation
- Delivery timelines may vary depending on location, availability and external factors
5. Courier Partner
All orders are shipped through trusted delivery services such as CallCourier, ensuring safe and reliable delivery across Pakistan.
6. Exchange Rates (For International Orders)
For international purchases:
- Your order total is calculated based on the exchange rate at the time of purchase
- Exchange rates are determined by standard inter-bank rates applicable to e-commerce transactions
7. Returns & Exchanges (Shipping Related)
- International orders are not eligible for free returns or exchanges
- Return shipping charges and handling fees will be deducted from the refund amount
- Original shipping charges are non-refundable
8. Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays or unforeseen circumstances
In such cases, we appreciate your patience and understanding.